What is the size limit of a file when using Instant Download / Download Now?

How large can the file be when using Instant Download / Download Now?

Downloading an archived restore file opens with media player instead of just ...

When I try to download one of the archived restore files it instantly opens ...

Best Practices for Instant Download Restores

This article covers how to do an Instant Download Restore and the best ...

Where can I download the latest version of Mozy?

Information about downloading and installing the latest Mozy backup software ...

Unable to download archive restore packages in IE9

There is a new security setting in IE9 that disables downloads of encrypted ...

Instant Download Limit

Size limit for the Instant Download option in the web console.

Why can't I download my Archive Package files?

Why can I not download my restored files? This article explains why the ...

Invalid config downloaded

When installing Mozy on a Mac the user receives the message "Invalid config ...

The Archive restore expired before downloading finished.

The Archived restore expired before I was finished downloading, how do I have...

503 Service Temporarily Unavailable while downloading a restore

What to do if you get the message "503 Service Temporarily Available" while ...

Cannot find the download location

Default download locations

How do I resume a direct download using the restore manager?

The Restore Manager window got closed, how do I resume my restore?

Best Practices for Direct Downloads Using the Restore Manager

This article covers how to restore your files via the web utilizing the ...

How to locate files restored using instant download

Instant Download Error - CODE: FRIDOW0001

What to do if you encounter this error while attempting to perform a Web Restore

Cannot see more download options on the online restore