Understanding billing periods

A breakdown of how the different billing plans work and when you will see ...

What currency will Mozy bill me?

Information on what currency Mozy will use to bill you based on your ...

Mozy from Dell Billing information

Mozy from Dell Billing and Account queries

How do I see what the cost of my current subscription is?

How to view the cost of your current subscription as well as previous or ...

A Detailed Tour of the MozyPro Admin Console

What if I misspelled my email address when I signed up?

What to do if you suspect that your email address was mistyped when you ...

AccountError10

The account has been suspended. Error: 0x00000014

Best Practices for Media Restores

This article covers how to do a media restore and the best practices for ...

Best Practices & FAQ for Ordering Media Restores

Ordering a Media Restore? Check out this article to make sure you're doing so...

Can I transfer my subscription to another account?

Information on how to transfer a MozyHome or MozyPro subscription to another ...

How do I change from Pro to Home?

How to downgrade from MozyPro to MozyHome.

How much does bundled pricing cost for MozyPro business?

Pricing link for MozyPro business

HIPAA FAQ

HIPAA Frequently Asked Questions

FedID IDP Guide Azure Active Directory SSO

How to Register for the Mozy Community

If you'd like to use Mozy's public forum/community for support and feature ...

How to Reply to a Topic in the Mozy Community

See a topic in the Mozy Community you know the answer to? Want to add that ...