File versions and storage quota

Are previous versions of my files counted towards my used storage space?

FAQ for BackJack Acquired Mozy Customers

Exporting a Pro user to their own account

Can an end user on my partner account have their data moved to their own ...

FAQs regarding mutliple accounts being registered with the same email address

This article outlines FAQs relating to multiple accounts registered with the ...

Folder structure difference between Windows XP and Newer Operating Systems

How can I contact Sales?

How can I change my MozyPro billing option?

How to change to being billed monthly, annually, or biannually.

How do I change the email address associated with my MozyPro account?

Instructions on how to update the email address on a MozyPro account.

How can I create a backup set in the admin console that searches on in all ...

How to create a backup set in the admin console which is passed on to all ...

How can I connect a network drive on startup?

Mac OS X doesn’t mount a network drive on startup by default. This article ...

How can I request a refund for the time Mozy wasn't working?

My Mozy hasn't backed up in xx days and I'd like a refund for the time it ...

How do I update my Mozy Sync version to the latest release of the software?

I received a pop up asking to update the Stash software and I was unable to ...

How can I suggest an improvement for Mozy?

How to suggest an improvement or feature you feel should be added to Mozy.

How can I view backup status?

How can I tell if Mozy is installed on my computer?

I'm not sure if Mozy is installed or not, how can I tell?

How can I search for restored files on my computer?

What to do if you downloaded your restore, but don't know where the files are...