I need help restoring files

This article covers common issues that one might experience while trying to ...

The Mozy Restore Manager application was not recognized by this browser

While trying to perform a web restore using the Mozy Restore Manager method, ...

Best Practices for Instant Download Restores

This article covers how to do an Instant Download Restore and the best ...

How do I restore files from Auto Activated clients?

I want to restore files from a computer that was auto activated using the ...

In What Ways Can I Restore My Data?

Are my files gone after I restore them?

My restore information says "Once you download the requested restore, it is ...

Can I access and restore my Sync files through my account?

I would like to access the files in sync through my account online, is this ...

Restoring all files online

This article contains directions for the most preferred method of restoring.

Mozy Restore Manager showing Stopped: Needs Permission

When downloading the Web Restore with the Direct Download method, the Mozy ...

Mozy Restores

Information on Restoring

Best Practices for Mozy In-Client Restores

Restoring through the installed backup software on your Mac or Windows PC? ...

Best Practices for Media Restores

This article covers how to do a media restore and the best practices for ...

Best Practices & FAQ for Ordering Media Restores

Ordering a Media Restore? Check out this article to make sure you're doing so...

Cannot see more download options on the online restore

FRUS0001 during restore attempt

The Mozy Web Restore returns the FRUS0001 error when trying to access files ...

Internal Server Error while trying to restore files

When you attempt to access the web restore page, it fails with an "Internal ...